Scripps Health
How a nationally ranked health system reduced prescription verification from hours to 6 seconds with SecureAuth—achieving DEA compliance while accelerating patient care.
About Scripps Health
Scripps Health is a private, nonprofit, integrated health system based in San Diego, California. Employing over 15,000 staff members and treating more than 700,000 patients annually, Scripps has been nationally ranked as a best hospital by U.S. News & World Report and recognized by Fortune as one of the 100 Best Companies to Work For.
The Challenge
Scripps Health physicians needed to approve electronic prescriptions for controlled substances (EPCS) quickly and securely—in seconds, not minutes. The organization needed to balance DEA compliance requirements with a fast authentication process that wouldn't impede patient care.
- DEA-mandated two-factor authentication required for electronic prescriptions of controlled substances (EPCS)
- Previous prescription verification process taking 2-3 hours, delaying patient care
- Need for authentication that works within the fast pace of clinical workflows
- HIPAA compliance requirements for all patient data and system access
- Rapid deployment needed across a large healthcare workforce without disrupting operations
The Solution
SecureAuth Identity Platform with biometric MFA for healthcare
Biometric Authentication
Smartphone-based fingerprint authentication with simple accept/deny interface, enabling physicians to verify prescriptions in seconds rather than hours.
DEA EPCS Compliance
Fully compliant two-factor authentication meeting DEA requirements for electronic prescriptions of controlled substances, ensuring regulatory adherence.
Self-Service Enrollment
QR code-based device enrollment enabling rapid, self-service deployment across the entire healthcare workforce without manual IT intervention.
Point-of-Care Speed
Authentication designed for clinical workflows—6-second verification ensures security never delays patient care or physician decision-making.
The Results
Measurable outcomes that transformed clinical workflows and regulatory compliance at Scripps Health.
Prescription submission and verification reduced from 2-3 hours to just 6 seconds, dramatically improving clinical workflow efficiency.
Achieved full DEA compliance for electronic prescriptions of controlled substances with two-factor biometric authentication.
Self-service QR code enrollment enabled quick, effortless rollout across the entire healthcare workforce.
Physicians can now focus on patient care instead of authentication friction, improving both satisfaction and clinical outcomes.
"Better care for patients, happier physicians, and more secure access, we are very pleased with SecureAuth."
Key Takeaways
Healthcare Workflow Improvement
Authentication reduced from hours to seconds, removing friction from clinical workflows and letting physicians focus on patient care.
DEA Compliance Achieved
Full regulatory compliance for electronic prescriptions of controlled substances with two-factor biometric authentication.
Biometric Speed at Point of Care
Smartphone-based fingerprint verification completes in 6 seconds, matching the fast pace of clinical environments.
Self-Service Deployment at Scale
QR code enrollment enabled rapid, IT-free rollout across a 15,000+ employee healthcare workforce.
Ready To Secure Your Healthcare Workforce?
See how SecureAuth can help your organization achieve regulatory compliance while improving clinical workflows.