Customer Identity That Drives Higher Conversions.
Customer Authority is built for managing B2C access, mitigate fraud, and create frictionless login experiences in consumer-facing applications, with real-time verification and action-level control at every step of the customer journey, from first visit to high-value transaction.
Frictionless Onboarding · Consent Management · Progressive Profiling
52%
Reduction in registration drop-off
3.2x
Faster customer onboarding
100%
Consent audit coverage
Problems We Solve
Eliminate Friction Before Fraud Scales
Passwords Are a Revenue Problem
Broken authentication is the #1 cause of data breaches and the #1 cause of checkout abandonment. When login friction costs conversions and weak credentials invite attacks, the password is no longer a security feature. It is a liability.
Every Extra Step Loses a Customer
Every extra authentication step between a customer and a transaction increases the chance of abandonment. As competitors remove friction, each reset, prompt, or delay becomes a revenue leak.
Fraud Costs More Than You Think
The average cost of a data breach is $4.44M. Static authentication models that evaluate risk only at login miss the threats that emerge mid-session, including account takeover, credential stuffing, and session hijacking that happen long after the front door closes.
Identity Experiences Don't Scale Across Markets
Enterprise consumer platforms operate across regions, languages, and regulatory environments. Without per-org customization of login flows, consent screens, and branding, every market expansion requires engineering rework that delays revenue and inflates cost.
BUILT FOR CUSTOMER-GRADE IDENTITY AT SCALE
Core Capabilities
Higher Conversion. Zero Credential Risk.
- Deliver login speeds 4x faster than password flows across biometric, magic link, QR, and native mobile code authentication.
- Remove the friction that causes 30% of users to abandon checkout without compromising the security of the session.
- Eliminate credential-based risk with FIDO2 device-bound passkeys secured inside the hardware enclave with nothing server-side to steal or replay.

One Customer Record Across Every Access Channel.
- Recognize the same customer automatically across social, enterprise, and email identity providers, without duplicate records or broken journeys.
- Link accounts across providers automatically, so every customer has one unified profile regardless of how they authenticate.
- Build customer profiles progressively at each touchpoint with consent captured and stored from the first touchpoint.
Protect Revenue Without Losing Customers.
- Score every authentication and transaction event continuously across device, location, behavior, and network signals.
- Trigger step-up MFA only when risk thresholds require it, so legitimate customers move through without unnecessary friction.
- Block account takeover and credential stuffing in real time before damage reaches the customer or the business.
Secure Every Transaction, Not Just Every Login.
- Enforce authorization at the API layer on every consumer action, including payments, transfers, bookings, and account changes, so high-value transactions are never assumed safe because the session was.
- Bind scoped OAuth tokens to specific transaction types so a compromised session cannot be used to perform actions beyond what the customer explicitly authorized.
- Gate high-risk transactions with step-up verification triggered by transaction value, velocity, or behavioral anomalies, introducing friction only when risk justifies it.
Your Brand. Your Experience. Your Rules.
- Deploy white-label login UI with custom domain, logo, color, and font; every customer interaction reflects your brand, not your vendor's.
- Support multi-language flows with RTL and per-org locale override so global customers get a native experience without custom builds.
- Customize consent, authentication, and registration flows per market to meet regional compliance requirements without shipping a separate build for each region.
Compliance-Ready Infrastructure. No Rebuilding Required.
- Deploy on public SaaS, private SaaS, hybrid, on-premises, or air-gapped infrastructure so customer data never leaves your environment when regulations require it.
- Support open banking and healthcare standards including FAPI 2.0, PAR, DPoP, and mTLS out of the box with no custom security layer required.
- Maintain complete audit trails of every authentication, access, and transaction event with tamper-evident logs ready for regulatory review without custom reporting builds.
| Capability | Cloud | Private | On-Prem |
|---|---|---|---|
| OAuth 2.1 / OIDC | Supported | Supported | Supported |
| FAPI 2.0 + PAR | Supported | Supported | Supported |
| DPoP + mTLS | Supported | Supported | Supported |
| Tamper-evident audit logs | Supported | Supported | Supported |
| SOC 2 Type II | Supported | Supported | Supported |
| GDPR/CCPA DSR workflows | Supported | Supported | Supported |
| Data residency controls | Supported | Supported | Supported |
| Air-gapped deployment | Not supported | Not supported | Supported |
Customer Data Is Your Most Regulated Asset. Is Your Identity Layer Ready?
Consent violations carry real penalties. Your customer identity layer needs to be audit-ready from day one.
Granular consent at every touchpoint
Every interaction captures consent with a full audit trail. GDPR, CCPA, and emerging regulations covered without bolt-on tools.
Profile unification with privacy controls
Merge customer profiles across channels while respecting data minimization and purpose limitation requirements.
Real-time compliance visibility
See consent status, data processing records, and audit evidence across your entire customer base in real time.
$1.3B
GDPR fines issued to date
68%
Of customers abandon sign-up with friction
4.2 profiles
Average duplicate profiles per customer before unification
Frequently Asked Questions
Common questions about Customer Authority for consumer identity
Ready to see how Customer Authority unifies Your Customer Experience?
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