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Financial Services

How Deda Sphere secures 1M+ authentications for 70+ credit unions and their members

In financial services, when you operate authentication at the scale we do, stability is a requirement. SecureAuth runs reliably for our platform serving millions of members across 70+ financial institutions.

— Roberto Endrizzi, CTO, Deda Sphere
70+Credit unions served
1M+Authentication events per year
Fully on-premDeployment

The challenge

For Deda Sphere, the challenge went beyond securing a single organization. Its digital banking platform serves 70+ independent credit unions, each with its own brand, member base, and risk posture. Any friction, failure, or vulnerability in the authentication experience would erode both member trust and institutional credibility.

Deda Sphere platform Members Credit unions each with its own brand

Deda Sphere needed an authentication solution that could:

  • Handle MFA at scaleSupport 1M+ authentications
  • On-premises deploymentSatisfy data sovereignty requirements and simplify SOC 2 compliance
  • Full infrastructure ownershipDeda Sphere’s engineering team retains direct control over the identity stack, with reduced dependency on third-party SaaS availability or roadmap
  • Per-instance isolationEach credit union runs a dedicated authentication environment with its own branding, data boundary, and configuration
  • Policy configurability without custom devConfigure varying authentication policies, risk thresholds, and MFA methods per instance, without custom code
  • Operationally scalableOnboarding a new credit union becomes an operational task, not an engineering project

The SecureAuth solution

After evaluating available options, Deda Sphere chose SecureAuth for its unique combination of:

  1. Platform stability
  2. Adaptive security architecture
  3. On-premises deployment flexibility
  4. Multi-tenant deployment configurability

The compliance advantage: US software for US financial services

With SecureAuth, the path from vendor evaluation to compliance documentation was direct: request the SOC 2 report, receive it, file it. That simplicity has downstream value for credit unions doing their own vendor due diligence.

If you want to work in the bank world in the United States, you must be SOC 2. Having a US-based vendor with SOC 2 certification makes the compliance conversation straightforward, for us and for our credit union clients.

— Roberto Endrizzi, CTO, Deda Sphere
Request the SOC 2 report Receive the report File as compliance documentation Credit unions doing their own vendor due diligence

Platform stability

AvailabilityDelivered consistently available authentication service since deployment; stable authentication across 70+ credit unions and 1M+ authentications on its digital banking platform.

SecureAuth’s platform is very stable, and that is critical for our business operations and the trust we have with our client base.

— Roberto Endrizzi, CTO, Deda Sphere

How it works: Security through adaptive MFA

SecureAuth gave Deda Sphere the tools to secure member access without introducing friction, applying the right level of authentication for the right level of risk.

Standard loginStandardApprove sign-in?ApproveDenyApprovedSigned inPush notification MFA via mobileSecureAuthAdaptive MFARisk context, in real timeStandard · low riskHigher risk · step-upFund transferHigher risk$4,800.00to savingsAdditionalverification482913Confirm transferTransfer confirmedStep-up at transaction time
How Deda Sphere deployed adaptive risk-based MFA
OperationRisk levelAuthentication method
Standard loginStandardPush notification-based MFA via mobile
Fund transfersHigher riskAdditional authentication layers applied at transaction time
Contextual signalsDynamicAdaptive MFA adjusts authentication parameters in real time based on risk context

On-premises deployment: control, compliance, and a reduced attack surface

Deda Sphere deployed SecureAuth entirely on-premises.

  • Regulatory complianceA closed, controlled environment simplified the SOC 2 audit process. No external cloud dependencies in the authentication path.
  • Reduced attack surfaceFewer intermediary systems between the banking platform and the authentication layer mean fewer points of failure and fewer attack vectors.
  • Data sovereigntyMember authentication data stays in a defined, audited data center and is not distributed across cloud infrastructure.
No external cloud dependenciesin the authentication path Deda Sphere’s own data center SecureAuthco-located with the banking platform Digital banking platform

Dedicated instances: complete isolation, repeatable deployment

One dedicated SecureAuth instance per credit union: fully isolated, independently configured

Illustration: four credit unions, each in its own isolated SecureAuth instance. Each credit union gets its own branded login; an issue in one instance affects only that credit union; policies, MFA methods and risk thresholds are configured per institution; and a new credit union is added through a standardized provisioning process

Built to scale

As Deda Sphere onboards new credit unions onto its platform, SecureAuth’s architecture means that each new institution gets its own dedicated, isolated, fully configured authentication instance, stood up through a repeatable process rather than a bespoke engineering effort. For a B2B2C platform company operating at scale in a regulated industry, that combination of isolation, configurability, and operational repeatability is not just an advantage: it is the foundation of the business model.

About Deda Sphere

Deda Sphere is a core and digital banking platform purpose-built for credit unions. Across its digital banking platforms, it serves more than 70 credit union clients in the U.S. and handles 1M+ authentications for members accessing financial services through its platform.

Business model
B2B2C
Deployment
Fully on-premises, one dedicated SecureAuth instance per credit union
Capabilities used
Adaptive MFA · Dedicated instances · On-premises deployment