City Of New Orleans
How Louisiana's largest city unified identity security across law enforcement, public health, and municipal services—achieving CJIS and HIPAA compliance with SecureAuth.
About The City Of New Orleans
The City of New Orleans is a diversified government agency responsible for delivering essential services to over 250,000 residents across Louisiana's largest city. With more than 5,000 employees spanning public safety, health, infrastructure, and administrative departments, the city requires robust identity security that meets stringent regulatory requirements.
The Challenge
The City of New Orleans needed an access management solution capable of operating across multiple vertical departments—from law enforcement to public health—while simultaneously meeting stringent compliance requirements.
- CJIS compliance required for Criminal Justice Information Services access by law enforcement
- HIPAA compliance mandated for public health department handling sensitive patient data
- Multiple vertical departments with different access requirements and security policies
- Need to modernize identity security for a diverse municipal workforce
- Citizen-facing services requiring secure, reliable authentication infrastructure
The Solution
SecureAuth identity and access management platform for public sector
Multi-Vertical Security
Unified identity platform serving diverse city departments—from law enforcement to public health—with department-specific access policies and controls.
Regulatory Compliance
Simultaneous compliance with CJIS, HIPAA, and municipal security mandates through a single, centrally managed identity platform.
Workforce Identity
Secure authentication for 5,000+ city employees across all departments, ensuring the right people access the right resources.
Public Sector Ready
Purpose-built for government requirements including audit trails, access governance, and compliance reporting for municipal operations.
Business Outcomes
Measurable impact across compliance, workforce security, and multi-department coverage
Achieved Criminal Justice Information Services compliance, enabling secure access to law enforcement databases and records.
Met Health Insurance Portability and Accountability Act requirements for public health department data access and protection.
Successfully deployed across all city departments, providing unified identity security for the entire municipal workforce.
Single platform serving multiple government verticals with tailored access policies for each department's unique requirements.
Key Takeaways
The City of New Orleans demonstrates how a single identity platform can serve the diverse needs of a municipal government—from law enforcement requiring CJIS compliance to public health departments mandated by HIPAA. SecureAuth delivered unified identity security without compromising the unique requirements of each department.
This case proves that public sector organizations can modernize identity security while meeting the most stringent regulatory requirements across multiple verticals.
Explore Workforce Authority
Learn more about the platform powering secure identity for government agencies—multi-vertical access controls, compliance reporting, and workforce authentication.
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See how SecureAuth can help your government agency meet compliance requirements while modernizing identity security.