Short answer. CIAM providers fall into four groups: broad identity platforms, B2B-focused CIAM platforms, developer-first authentication services and open-source identity servers. For business customers, compare them on organizations, delegated administration, partner sign-in and authorization, then test them in a proof of concept.
The categories of CIAM provider
- Broad identity platforms that cover workforce and customer identity in one portfolio.
- B2B-focused CIAM platforms built around customer organizations, delegated administration and partner sign-in.
- Developer-first authentication services that add sign-in and organizations to an application through APIs and prebuilt components.
- Open-source identity servers you host and operate yourself.
Who are the top CIAM vendors?
- SecureAuth: CIAM built for business customers and partners, with organizations and sub-organizations, delegated administration, per-organization sign-in and policy-based authorization.
- Auth0: a CIAM platform with organizations and a large developer ecosystem.
- Microsoft Entra External ID: Microsoft's customer identity service, a natural fit for Microsoft-centric teams.
- Ping Identity: enterprise identity, now including ForgeRock.
- Clerk: developer-first authentication with prebuilt components and organizations.
- WorkOS: developer-first enterprise sign-in for B2B software, including SSO and directory sync.
Provider comparison table
Selected comparison: SecureAuth's own verified facts, and competitor public documentation checked on 21 October 2026. "Not documented" means we could not confirm the capability in public documentation, not that the vendor cannot provide it.
| Criterion | SecureAuth | Auth0 | Entra External ID | Ping Identity | Clerk | WorkOS |
|---|---|---|---|---|---|---|
| Customer organizations | Yes | Yes | Not documented | Yes | Yes | Yes |
| Sub-organizations (hierarchy) | Yes | Not documented | Not documented | Yes | Not documented | Not documented |
| Delegated admin per customer organization | Yes | Partial (APIs and embedded UI) | Not documented | Yes | Yes | Yes |
| Per-organization SSO (SAML or OIDC) | Yes, can be required | Yes | Not documented | Not documented | Yes (paid add-on) | Yes |
| One user in several organizations | Yes | Yes | Not documented | Yes | Yes | Yes |
| Policy-based authorization | Yes (visual editor or Rego) | Roles; fine-grained authorization as a separate service | App roles | Yes | Roles and permissions | Roles; fine-grained authorization available |
| Free trial or free tier | Free trial | Free tier and trial | Free tier and trial | 30-day trial | Free tier | Free tier |
Ping Identity values refer to PingOne Advanced Identity Cloud. Entra External ID values refer to external (customer) tenants.
Evaluation criteria that separate vendors
- Organization model: flat or nested, and what an organization can own.
- Delegated administration: what a customer's administrator can do, and what stays with you.
- Partner sign-in: connecting each partner's identity provider, making it mandatory, and serving partners with none.
- Authorization: whether permissions are decided per organization and per API, and how policies are written.
- Lifecycle and audit: what happens on role changes and departures, including open sessions, and what is recorded.
- Extensibility: APIs, events and custom logic.
- Cost model: what you pay for as users and organizations grow.
How to run a 30-day CIAM proof of concept
- Week 1: set up your real user model: two customer organizations, one with sub-organizations, and a consumer flow if you have one.
- Week 2: test partner sign-in both ways: one organization through its own identity provider, made mandatory, and one through hosted sign-in.
- Week 3: test the lifecycle: a new joiner, a role change, a leaver with an open session, and a person in two organizations.
- Week 4: test administration and audit from the customer administrator's seat, check the events you need, and score each vendor against your criteria.
Begin your evaluation with a free SecureAuth trial.
Start your free trialFrequently Asked Questions
Does Gartner rank CIAM vendors?
Yes. Gartner publishes a Magic Quadrant for Customer Identity and Access Management. Read any analyst ranking against your own user model.