Presence Authority · BPO & Contact Centers

Authentication verifies the credential. Presence Authority verifies the operator.

Real-time operator verification with timestamps to prove it.

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Q3-Strategy-FINAL.pdf
Presence verified
Unrecognized presence detected
CONFIDENTIAL
Q3 strategy review
Session paused
Presence verification failed
Verifying presence
Look at the camera
Session timeline
14:22:08
Why it's unsolved

Identity verifies the login. Nothing verifies the session.

Modern IAM converges at the login moment. Every system after that assumes the credentialed operator stayed at the keyboard.

Single agent session~96% of session time runs without operator verification
MFAPasskeyRisk scoreDevice trust
LoginVerified at this moment
SessionOperator presence not verified again until logout
09:48
Agent steps away
10:15
Supervisor takes the call
11:32
Trainee shadows live
14:18
Workstation swap
16:04
Screen left unlocked
What the audit log records2 events
09:02:14CLIENT_LOGINLOGGED
17:45:33CLIENT_LOGOUTLOGGED
What actually happens7 events
09:02:14Agent A logs inLOGGED
09:47:22Agent A steps away from the deskNOT LOGGED
09:48:01Agent B sits down at the workstationNOT LOGGED
10:15:08Supervisor takes over an escalationNOT LOGGED
11:32:44Trainee shadows the live callNOT LOGGED
14:18:30Agent A returns, takes back the seatNOT LOGGED
17:45:33Agent A logs outLOGGED
$17.4M1
Average annual cost of insider incidents, up from $16.2M in 2023.
Source: Ponemon Institute, 2025
91%2
of visual hacking attempts succeed in capturing sensitive on-screen information.
Source: Ponemon Institute / 3M Global Visual Hacking Experiment
27%3
of data captured through visual hacking is classified as sensitive, with most attempts completing in under 15 minutes.
Source: Ponemon Institute / 3M Global Visual Hacking Experiment
Four capabilities

What Presence Authority actually does.

Built to sit on top of the SSO, MFA, and privileged access tools your operations team already runs. Standard endpoint cameras. No new hardware.

Capability 01

The session stays locked to the person who logged in.

If the authorized agent steps away or someone else appears in the camera view, presence verification flags the change and locks the screen within seconds. The agent looks at the camera to resume. No re-entry of passwords or full re-authentication.

Sub-second detection when the authorized operator leaves the frame
Alert or lock when a second person enters the view
Frictionless resume on re-verification, no password re-entry
01Verified
02Checking
03Paused
Session paused
04Re-verify
Look at camera
Session state sequence · roughly 8 seconds end to end
Capability 02

Screen capture stays disabled.

Screenshot utilities, snipping tools, and screen recording attempts are blocked at the session level. Dynamic watermarks tie any captured image back to the operator, session, and timestamp.

snipping_tool.exe
Screen capture disabled
Capability 03

Controls stay enforced after sign-in.

Copy-paste from outside the session, clipboard sharing, and application-level policies remain active throughout. Risk signals continue evaluating, so policy violations get caught as they happen.

Clipboard · paste action
https://example.com/external-link
Paste denied by session policy
Capability 04

Audit-ready evidence on every session.

Every verification, presence event, and session state change is timestamped and retained. When a client or auditor asks who was at the screen during a transaction, the answer is one query away.

TimeEventStatus
14:22:08CLIENT_VERIFY_PRESENCEPASS
14:18:44INTERVAL_CHECKPASS
14:11:02DEVICE_SIGNAL_CHANGEREVERIFY
14:02:33SESSION_STARTPASS
Works alongside the IAM tools your team already runs
SSO / IDPMFAPAMCCaaSCRMSIEMDLPGRC
Architecture

Evidence without surveillance.

Biometric processing runs locally on the endpoint. No facial data leaves your environment, and no biometric record is stored in the cloud. Operators get a verification system that produces audit records, with the privacy posture your works councils, regulators, and clients expect.

Biometric processing stays localAll matching happens on the endpoint, not in the cloud
No external data transmissionFacial data is never sent to SecureAuth or third parties
No facial data retentionOnly event metadata is kept for audit and investigation
Free assessment

The Post-Login Gap Audit.

Fifteen questions for security and compliance leaders. Score your environment across operator presence, data exfiltration controls, mid-session policy enforcement, and third-party workforce coverage. Bring your score to the demo for a mapped walkthrough.

2-minute self-assessment
PDF, one page
No form to fill
Download the audit
The Post-Login Gap Audit
15-point self-assessment
01Can your security team confirm, in real time, that the person at an authenticated workstation is the credentialed user?
02When an authorized user steps away, does the session lock within seconds without depending on the user?
03Can you produce evidence of continuous operator presence for any session in the last 30 days?
04If a remote employee pointed a phone camera at their screen, would any current control detect it?
+ 11 more questions
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See it on your stack.

A SecureAuth specialist will reach out within one business day to schedule a walkthrough.

By submitting, you agree to SecureAuth's privacy notice.