Background
Bass Pro Shops was founded in 1972 by avid young angler Johnny Morris on eight-square-feet of space in the back of his father’s liquor store in Springfield, Missouri. Today, the leading national retailer of outdoor gear and apparel has 200 retail and marine center locations across North America. Bass Pro Shops locations are more than just stores — they are true destination experiences that draw more than 200 million visitors annually.
The Challenge
Bass Pro Shops wanted to improve security and ensure each identity (user) requesting access to corporate resources followed a consistent and user friendly process to protect the business. “Every business is going through a digital transformation journey and the traditional security perimeter is gone. Identity is the new perimeter and a robust access management solution is a key enabler of a Zero Trust model,” explains Lee Hutcheson, CISO at Bass Pro Shops.
“We chose to partner with SecureAuth because they were able to deliver everything we were looking for to launch our access program and can provide additional features and functionality as we scale our identity and access management practice. “We’re extremely pleased with the approach SecureAuth put in place to work with us to ensure our solution provided a best-in-class experience for our users.”
“We chose to partner with SecureAuth because they were able to deliver everything we were looking for to launch our access program and can provide additional features and functionality as we scale our identity and access management practice.
The Solution
Bass Pro Shops pulled together a cross-functional team including leadership, line of- business owners, IT, and Security to develop requirements and ensure buy-in
across the business. The team vetted potential vendors including proof of concepts with both technical and non-technical users to ensure the balance between security and user experience. Ultimately Bass Pro Shops selected SecureAuth based on its flexibility, user-experience, MFA options, self-service capabilities, adaptive authentication risk checks, and its standards-based interoperability providing the ability to leverage existing technology investments.
“We’re extremely pleased with the approach SecureAuth put in place to work with us to ensure our solution provided a best-in-class experience for our users,” said Hutcheson.
“We’re extremely pleased with the approach SecureAuth put in place to work with us to ensure our solution provided a best-in-class experience for our users.
The Results
SecureAuth has enabled Bass Pro Shops to improve their overall security posture, enable revenue generating behavior, and reduce friction for users improving the end-user experience. With executive support and overall consensus throughout the organization, the security team possessed an understanding of the business objectives within the company and was able to merge Single Sign On and Multi Factor Authentication to improve employee productivity by reducing log-in time to access resources and applications. The solution provides the Security team the tools and visibility needed to build a Zero Trust approach with a focus on securing user identities. “Identity is the most important element to understand be it a machine, an application, a server, a customer or an employee to minimize friction and enable a Zero Trust model,” said Lee Hutcheson, CISO at Bass Pro Shops. “The SecureAuth solution provides my team the platform we need to effectively enable and protect the business.”
SecureAuth’s solution provides the Bass Pro Shops team the tools and visibility needed to build a Zero Trust approach with a focus on securing user identities.
Bass Pro Shops utilized the SecureAuth Services team throughout their deployment to augment their in-house talent and leverage the teams experience and product expertise. “The services team collaborated with our staff providing great value throughout the deployment and helped our team get up to speed quickly. We realized a positive return on investment in about nine months,” said Lee Hutcheson.
“The services team collaborated with our staff providing great value throughout the deployment and helped our team get up to speed quickly. We realized a positive return on investment in about nine months.